Order Management

The Orders module covers both day-to-day transaction handling and the configuration layers behind payment, refunds, shipping, and customer-facing email.

Detailed guide tree

• Orders dashboard: review KPIs, charts, and the latest orders for a selected time range.
• Manage orders: work with the order list, preset views, status filters, and quick actions.
• Create order: notes for the direct admin order creation route and its current limitations.
• Order detail: process the full order lifecycle, including fulfillment, shipment, refund, and audit logs.
• Order configuration: manage order, payment, invoice, tax, coupon, product, refund, display, shipment, shipping, and logistics groups.
• Order email: manage email templates and variables used by order-related notifications.

Suggested workflow

1. Start from Orders dashboard to understand current volume, revenue, and status movement.
2. Move to Manage orders to narrow the workload by payment, fulfillment, order status, or created date.
3. Open Order detail for any order that requires manual action such as shipment, refund, or completion.
4. Only change Order configuration and Order email after confirming business impact with the responsible team.