Change Password

Change Password is the screen you use when you want to rotate credentials or when you suspect the old password may no longer be safe. This is one of the most important self-service actions in the admin area.

When should you change your password?

• right after receiving an account from someone else
• when the current password has been used for too long
• when you suspect someone else may know it
• when your organization requires periodic password rotation

Step-by-step flow

1. Open Personal Account.
2. Select Change Password.
3. Enter your current password.
4. Enter a new password.
5. Enter the new password again to confirm it.
6. Click Save.

What should a good new password look like?

• long enough
• difficult to guess
• not based on your name, birthday, or phone number
• different from passwords used in other systems

What should you do after changing it?

Two good follow-up checks are:

1. sign out and sign back in with the new password
2. end older sessions as well if the system offers that option